Service
FAQs (Frequently Asked Questions)
How do I contact Grindmaster? / Cómo Contacto a Grindmaster?
Customer Service & Technical Support representatives are available Monday through Friday from 8 AM to 6 PM EST.
Representantes de Servicio al Cliente y Servicio Técnico atenderán sus llamadas de lunes a viernes de 8 AM a 6 PM EST.
Phone: 1-800-695-4500 (USA & Canada) or 1-502-425-4776
Fax: 502-425-4664, 502-357-2299
E-Mail: cs@grindmaster.com (USA), cs-th@grindmaster.com (Thailand)
Teléfono para atención al cliente en Español 502.357.2271, Fax 502.357.2299
How do I obtain a parts breakdown or exploded view for my machine?
Please refer to the literature section or contact our technical support team via phone, fax, or e-mail.
How can I get service for my machine?
Please contact our technical support team with the machine's serial number to verify the warranty status and set up a service call. If you know your machine is no longer under warranty, you can refer to our U.S. service center list for the company nearest you or contact your local distributor outside of the United States.
Grindmaster Service Centers
What is the Return Policy?
Returns Procedure.pdf
US Warranty.pdf
US Warranty Explanation.pdf
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